I have said this for years. Some of you have probably heard me say this.
I despair for the future. Service in America is only going to go down from here.
When I encounter excellent service, I am so thrilled. But so often, I am subjected to neglectful service.
My doctor's scheduler really doesn't give a darn about whether or not I'm taken care of. I ask her to give a message to people and she doesn't.
I don't think I'm being a prima donna, I really don't. I just want a decent response. some little bit of attention.
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